Once the Marketing and R&D departments approve a product idea,
R&D’s Product Development group builds the product from conception to
finished product. This process involves a vast amount of technology and
expertise. Nature’s Sunshine manufactures capsules, tablets, bulk powders,
liquids and skin care products. Each finished product must meet different
criteria to ensure that it looks professional and consistent. Our chewable
tablets, bulk powders and liquid products must be palatable. Scientists from
Product Development are able to formulate great-tasting, good-looking products
without artificial flavors or colors, keeping them as natural as possible.
Once preliminary batches of new formulations are produced on a small scale,
the product can move into production. Product Development is responsible for an
accelerated and real-time stability program. NSP takes great care to make sure
products maintain quality and potency throughout their shelf life. Scientists
test and examine products after specified periods of time to guarantee they meet
label claims and maintain appearance.
Product Development works hand-in-hand with production to oversee the
manufacturing of NSP products. NSP follows good manufacturing practices (GMPs)—strict
government regulations mandated by the Dietary Supplements Health and Education
Act (DSHEA). Product Development aids Manufacturing in implementing and
complying with these GMPs.
Raw Material and Product Testing
Behind every Quality Assurance test for active components stands NSP’s
Methods Development Group. These chemists develop methods to test raw materials
and finished products, identifying and isolating active components. This ensures
that our products always meet specifications and label claims. The Methods
Development Group measures and identifies the naturally occurring active
ingredients found in the raw material. They also obtain an herbal fingerprint to
ensure consistency and quality.
NSP chemists use sophisticated equipment to accomplish these tasks.
High-Performance Liquid Chromatography (HPLC), Gas Chromatography (GC), Mass
Spectrometry (MS) including HPLC-MS/MS, Fourier Transform Infrared Spectrometry
(FTIR), Inductively Coupled Plasma (ICP) and Ultraviolet-Visible Spectrometry
(UV-VIS) are a few of the instruments at their disposal. NSP scientists’
expertise is recognized worldwide with publication of their methods in
Product Safety and Education
The Health Sciences department at Nature's Sunshine Products is
comprised of a group of scientists with biology, nutrition, medical,
pharmacognosy and pharmacy backgrounds. The role of Health Sciences is to ensure
the safety of products and to educate distributors and consumers on the benefits
of natural products.
The safety of our products is continually monitored by tracking any
questions, complaints or adverse reactions reported by our distributors or their
customers. These questions and complaints are logged in detail and reviewed
often. Some of the other safety responsibilities include: Product safety and
effectiveness. Potential safety warnings. Appropriate product dosing. The best
possible combination of ingredients to achieve the desired result.
Education about products is also provided to persons within Nature's Sunshine
Products and to its distributors and their customers through the following ways: